Frequently Asked Questions
I’m new to Reformer Pilates—can I join?
Yes.
Maison Made is designed to welcome you at any stage. Whether it’s your first class or a return to movement, you’ll be guided with care so you feel supported, confident, and at ease.
What can I expect from a class?
A refined, full-body workout focused on control, alignment, and strength.
We move with intention—never rushed—so you can connect to your body and leave feeling stronger, more balanced, and reset.
What should I wear?
Wear something comfortable you can move in.
Grip socks are preferred in all classes for safety and hygiene reasons.
How early should I arrive?
We recommend arriving 5–10 minutes before your class.
This gives you time to settle in and begin your session feeling calm and prepared.
Do you offer memberships?
Yes.
Our memberships are designed to support consistency and routine, with options to suit how often you’d like to move.
For those easing in, we also offer intro packs and class packs—so you can find your rhythm at Maison Made.
What is your cancellation policy?
We understand that plans can change.
To maintain a smooth and fair booking system, late cancellations and missed classes will lose their class pass if within an 8 hour window.
A $10 cancellation/no show fee applies to unlimited memberships. We kindly ask for at least 8 hrs notice so your place can be offered to someone else. If cancelled within 8 hrs you may be charged the late cancellation/no show fee.
Can I train if I’m injured or pregnant?
If you’re managing an injury or are pregnant, we recommend seeking guidance from your healthcare provider before attending. Be sure to book into a Reformer - PF (Pregnancy Friendly) class and do let your instructor know prior to class so they can offer appropriate support and modifications.
How do I get started?
You can book your first class through our website or through the Groovio app.
If you’re new, our intro offer is the ideal place to begin—allowing you to experience Maison Made and settle into your routine.
Is there parking available around the studio in Spotswood?
Street parking is available surrounding the studio.
We recommend allowing a little extra time so you can arrive unhurried.
What if I’ve done Pilates before?
You’ll feel right at home.
Our classes are designed to meet you where you are—whether you’re refining your practice or looking to build on an existing foundation.